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WHY HOT-WATER EXTRACTION

The cleaning method your carpet maker recommends.

Carpet manufacturers — Shaw, Mohawk, Stainmaster, the entire industry — recommend hot-water extraction with low residue as the primary cleaning method. It’s also the only method that maintains your carpet’s warranty.

We strictly follow those procedures. Not because it’s easy — it requires real equipment and real training — but because it’s what your carpet was built to handle. Cheaper methods (dry foam, shampoo, encapsulation alone) leave residue that attracts dirt and shortens carpet life.

CERTIFIED & AFFILIATED

  • IICRC Certified. The Institute of Inspection, Cleaning and Restoration Certification — the industry standard for carpet cleaning training.
  • Carpet & Rug Institute (CRI). We are affiliated with the CRI — the industry trade association whose Seal of Approval program defines manufacturer-approved cleaning methods and equipment.
  • 30+ years in the Ozarks. Same family. Same community. Same standard.
  • 100% Satisfaction Guarantee. If you’re not completely thrilled with the cleaning, we make it right.

THE PROCESS

Five steps. Every job. No shortcuts.

  1. 01

    Pre-inspection

    Every fiber type, every stain class, evaluated before water touches the carpet. We identify the carpet construction (cut pile, looped, Berber, wool, synthetic) and pre-treat any stains the right way.

  2. 02

    Hot-water extraction with the Rotovac

    Truck-mounted hot-water extraction is the cleaning method your carpet manufacturer recommends. We use the Rotovac counter-rotating power-head — it scrubs the carpet from every angle, not just one direction.

  3. 03

    Low-residue rinse

    A neutral-pH rinse removes any remaining cleaning solution. No sticky residue, no soap film. Carpet dries in hours, not days, and stays cleaner longer.

  4. 04

    Groom + finish

    We groom the carpet pile in the same direction so it dries evenly and looks consistent. Furniture is replaced on protective tabs so finish stains can’t transfer.

  5. 05

    Optional fabric protection

    DuPont-grade fabric protector applied while the carpet is still warm so it bonds to the fibers. Spills bead up. Stains lift out. Your investment lasts longer.

OUR EQUIPMENT

Real tools. Real difference.

The equipment we use isn’t the cheapest — it’s the right tool for the job. Truck-mounted hot-water extraction, the Rotovac counter-rotating power-head, the Viper air-duct system. Together they’re why we can offer a 100% satisfaction guarantee.

Truck-Mounted Extraction TRUCK-MOUNTED

Truck-Mounted Extraction

Powerful truck-mounted hot-water extraction system — the right tool for residential carpet cleaning. More heat, more vacuum, faster drying than any portable unit.

Rotovac Power-Head ROTOVAC POWER-HEAD

Rotovac Power-Head

A counter-rotating Rotovac power-head that scrubs the carpet from every angle. Removes ground-in soil that single-direction wands miss.

Viper Air-Duct System VIPER SYSTEM

Viper Air-Duct System

A heavy-duty rotary brush + powerful negative-air machine for whole-house duct cleaning. Removes years of accumulated dust and debris.

Cherokee uses safe, low-residue cleaning products SAFE PRODUCTS

GREEN CLEANING

Safe products. Healthy homes.

We have committed ourselves to gaining the highest level of education, giving the best customer service possible, and using the safest cleaning products. The products we use rinse cleanly out of your carpet — no sticky residue, no harsh chemical smell, safer for kids, pets, and allergy-sensitive households.

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OUR GUARANTEE

100% satisfaction. Or we make it right.

We’ve been doing this for over 30 years. The people who hire us once tend to hire us again — and send their neighbors. If something isn’t right, we come back and fix it. That’s the guarantee.